Originally published in F&I and Showroom Magazine on August 4, 2016.
"ACE will provide certifications tailored to F&I personnel, sales associates, sales managers, business office personnel, and compliance officers.”
Here’s what I believe: First, the Federal Trade Commission (directly) and the Consumer Financial Protection Bureau (indirectly) issue regulations that affect the retail automotive world. But when it comes to actually impacting a dealership financially, neither the FTC nor the CFPB are as tough as they think...