21 Jun

7 Tips to Increase Your Dealership’s Security


The Gramm-Leach-Bliley (GLB) Act was created to ensure the security and confidentiality of consumers' “nonpublic personal information” (NPI) gathered by “financial institutions.” As part of its implementation of the GLB Act, the Federal Trade Commission (FTC) issued the Safeguards Rule, which requires financial institutions under FTC authority to have measures in place to keep consumer NPI secure. Because they originate financing and leases, motor vehicle dealerships are considered financial institutions.

28 Jan

Naïve, Sloppy or Kinky?


For compliance auditors like myself, the exit conference is always a lot of fun. That’s when we get to report to the dealer exactly what we found from all the deals we audited. And, well, we can typically categorize our findings into one of three buckets: naïve, sloppy or kinky.